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The Unit Leader’s primary purpose is to coach, develop and lead front-line Route Sales personnel as assigned to his or her team or area of service (branches). The position provides daily leadership and coaching to positions such as: Drinking Water Systems Technicians and Coffee RSR’s. As a member of the Zone Team, the Unit Leader provides training, coaching & development, skill building and support/motivation to their assigned team and individual direct reports. Activities to accomplish this include employee work-with’s; leading scheduled Learning Time; and conducting morning huddles and one-on-one’s with assigned personnel.
Ultimately the goal of the Unit Leader is to develop a high-performing team of route personnel that consistently achieves its customer service, sales and product distribution goals. The Unit Leader also plays a critical role in establishing team norms; ensuring alignment to NWNA Aspirations and Beliefs; and building teamwork. The Unit Leader plays a pivotal role in ensuring ongoing execution of daily customer service commitments and leveraging NWNA systems and processes in concert with the Service Management team. Finally, the Unit Leader establishes the expectations for individual and team performance via the merit review and score-carding process and demonstrating adherence to company policies and procedures.
Leadership span of control is generally 12-18 direct reports. In remote locations span may be less and responsibilities broader in nature. The Unit Leader provides support, participation and personal leadership in achieving Zone goals and executing initiatives as prescribed by the Zone Operations Manager.
Alignment and commitment to NWNA’s Aspirations & Beliefs (core values)
Demonstrates confidence and influence in leading team goal attainment
Previous NWNA experience must include Route Sales Trainer or similar capacity in other organizations
External experience in front-line leadership, sales, or route sales roles in a route service organization
Operations experience with Home & Office, or like experience in customer service/distribution
Demonstrates competent selling skills and/or previous direct sales experience (e.g. SRC/SRR or similar)
Skilled communicator (in groups and 1-on-1), who can set clear expectations with direct reports
Ability to hold direct reports accountable through quantitative and qualitative goal attainment
Ability/passion to provide training & development to direct reports first-hand
Ability to analyze data to evaluate and coach team members towards performance improvement in areas including product penetration, service commitments and productivity
Willingness/desire to coach direct reports via daily work-with’s on-route (minimum 3 per week)
Provides excellent role model, peer leadership and positive influence to fellow team members
Possesses exceptional work ethic, energy, and drive
High school required, college degree preferred
This is a tremendous opportunity! We offer competitive pay based on education, experience, and other qualifications.This position is eligible for bonus and relocation assistance.Nestle Waters North America offers comprehensive benefits including medical, prescription, dental, vision, flex, life, disability, EAP, 401(k) with match, profit sharing, tuition reimbursement, paid vacation, and more!
Nestle Waters North America (NWNA) is the largest bottled water company in the United States , distributing 7 of the top 10 brands in North America. We have the #1 national brand, Nestle Pure Life and many of the nation's strongest regional brands, including Poland Spring, Arrowhead, Ozarka, Deer Park , Zephyrhills and Ice Mountain. We also offer the much loved bottled teas of Sweet Leaf Tea and TradeWinds. We also have the strength of Nestle, the world’s largest food company, behind us.
Putting safety and quality first as we deliver the right product, to the right customer, on time, every time is what we do every day in our operations. Our competitive differentiator is our people who make it happen! Our Supply Chain organization is recognized as best in class in safety, quality, production, packaging, labor, warehouse productivity, payload, and order fill rate. We also lead the way in sustainability with the smallest environmental footprint in the beverage category. As we pursue TPM, we expect to further enable our people to drive excellence in all areas.
For company news and information, please visitwww.nestlewatersnorthamerica.com. You can find us on Facebook under Nestle Waters North America Careers, on LinkedIn at Nestle Waters North America and Twitter @NestleWatersJob.
Equal Opportunity Employer
Category: Nestle Waters North America