Technical Specialist II
Job base location: Headquarters - Office

Area of interest: Operations

Full-Time / Part-Time: Full Time

City: Tempe

State / Province: Arizona

Position / Job Number: 5993
Edward Jones is one of the nation’s fastest-growing financial services firms. We currently serve nearly 7 million clients through our network of more than 11,000 branch offices. We are seeking highly motivated, results-oriented individuals as we continue to grow and meet the needs of the long-term individual investor.
Our commitment to providing a workplace that both challenges us and rewards our associates has contributed to our inclusion in FORTUNE magazine’s list of the "100 Best Companies to Work For 2013" in America. The firm ranked No. 8 overall in its 14th appearance on the prestigious list. Edward Jones was the highest ranking financial-services firm.

Department: Insurance Maintenance

Description:

This position has a broad scope of responsibility for accomplishing a technical or complex function. This position has responsibility for interpreting complex information and making subjective decisions.　 You will identify issues that present risk to the firm and work with area leaders to mitigate them. The ideal candidate will possess and be able to apply problem solving, attention to detail, and collaborative resolution skills in a team environment. While demonstrating technical and regulatory expertise, you will also provide assistance to associates within the firm.

Key Responsibilities:

• Write macros in Visual Basic to support operational enhancements


• Identify opportunities and solutions that will improve the current and future effectiveness of department processes


• Create process improvement best practices for Insurance operations


• Analyze, research and interpret complex items or information, and use this information to make subjective decisions


• Summarize information in a report or statistical analysis and make recommendations to leaders in the department


• Identify, mitigate and resolve issues that could present financial and regulatory risk to the firm


• Verify and maintain accuracy of performance reporting through detailed research


• Build and maintain relationships across division and department lines in order to achieve personal and team development opportunities

Primary Qualifications:
Position Requirements:

• Advanced knowledge of Visual Basic required.


• Series 7 required within 6 months of start date. Series 66 required within 12 months of start date.


• Knowledge of complex systems and information required.　


• Ability to apply industry, functional knowledge to enhance systems, processes and controls.


• Must be able to communicate complex details effectively with senior leaders, branches, vendors and other external parties to get results.


• Ability to access, interpret, and utilize information using internal and external resources.


• Ability to effectively collaborate with other business areas on system requirements, process changes, etc. required.