Mayo Clinic Patient Service Representative - Phoenix Campus in Phoenix, Arizona








Desk Operations

Position description

Performs various clerical, electronic, and customer service duties including the management, maintenance, and flow of patient information (medical records and test reports); telephone support to physicians and clinical personnel; assists patients and visitors; obtains vitals on patients; and performs a variety of other support activities. Interacts directly with physicians, technologists, therapists, patients, and their significant others.


High school diploma or G.E.D. equivalent required.

Excellent communication skills.

Able to work in a team oriented environment.

Strong organizational skills.

Able to perform multiple tasks simultaneously.

Demonstrated flexibility and problem-solving abilities.

Able to achieve results in a fast-paced environment.

Additional qualifications

Prior customer service, clerical, and computer experience in a healthcare environment strongly preferred.

Note: Internal applicants are required to attach their 3 most recent performance appraisals.

License or certification


Exemption status


Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.68 per hour.

Benefits eligible



Full Time

Hours / Pay period


Schedule details

Monday thru Friday Days

Weekend schedule

Not at this time.

Site description

Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.

With Phoenix being the sixth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.

Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.


Office & Administrative Support, Support Services

Job posting number



Jodi Clifton

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).