Conduent Benefits, Associate III in Tempe, Arizona

Benefits, Associate III


Conduent is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Conduent offers business process outsourcing, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Conduent supplies for graphic communication and office printing environments of any size. Conduent serves clients in more than 160 countries. For more information, visit,,

Full Time Permanent Benefits Associate III

Do you enjoy helping others? We want to hear from you!

Currently, we are seeking a superiorBenefits Associate III to join our team at 2900 S Diablo Way, Tempe, AZ 85282 . This position is an administrative support position assisting people with inquiries regarding their Health and Welfare and Pension benefits. If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply today.

Job Specifics:

  • This is aFull Time Positionsupporting a Benefits Service Center.

  • Shifts will be scheduled during our normal business operating hours anytime between4:00 AM – 4:00 PM Monday – Friday (No Weekends).Applicants must have open availability to work any hours scheduled during operating hours!

Job Description:

As a Benefits Associate III working in a call center environment, you will be working to support customers with their Employee benefits accounts, including but not limited to medical, dental, vision and travel benefits.

Your responsibilities will include, but are not limited to the following:

  • Ability to navigate through multiple computer applications with speed and accuracy.

  • Ability to work with customers to resolve inquiries.

  • Provide troubleshooting assistance to customers.

  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

  • Maintain a high level of world class customer service/professionalism to a wide range of customers.

  • Recommend products that best suit the customer.

  • Ability to read and interpret documents.

Job Benefits

Primary Location United States-Arizona-Tempe

Organization Commercial Sector

Unposting Date Ongoing

Req ID: 18005733